Overview:
The Technical Writer is responsible for creating Agrify equipment user and maintenance instructions from firsthand use, technical expert interviews, engineering documents, and schematics. In this role you will efficiently use language, charts, graphs, drawings and other graphic tools to explain complex technical information in an easily understood manner. You will organize technical information so that it can be used efficiently to document multiple configurations, be used in multiple documents and be translated into multiple languages.
Responsibilities:
- Create Agrify equipment user manuals, maintenance manuals, user guides, software user instructions, assembly instructions and other technical documentation in an electronic and/or hard copy format in a clear and concise manner.
- Participate in design reviews by representing the equipment user perspective and become familiar with new equipment designs.
- Work closely with technical experts to gain a good understanding of the workings and maintenance of Agrify products.
- Develop strategies for the efficient creation and maintenance of technical documentation.
- Maintain a consistent and cohesive look and feel across all documentation.
- Seek out errors and inconsistencies in information provided by others and resolve problems efficiently.
- Maintain a document repository that is up to date, accurate, organized and readily available.
Skills:
- A strong interest in and a thorough understanding of electro/mechanical and industrial software operating principles.
- English or Technical Writing degree with strong technical background, or Engineering degree with technical writing experience, or equivalent.
- A strong interest in and a thorough understanding of electro/mechanical and industrial software operating principles.
- Strong working knowledge of instruction manual creation and publishing software.
- Proficiency in Microsoft Office suite (Word, Excel, PowerPoint). Knowledge of MadCap Flare a plus.
- Increasingly, technical information is being delivered online, and familiarity with the use of the interactive technologies of the Web to blend text, graphics, multidimensional images, sound, and video is a plus.
Miscellaneous/Background:
- Position reports to the Director of Service and is based at Agrify’s HQ.
- Willingness to travel up to 15% of the time.
Bachelor’s degree or equivalent with 3-7 years of related experience. Knowledge of MadCap Flare or equivalent a plus.
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